我的帳號 - 員工資料

The 我的帳號 tab in the CINNOX App lets you configure and manage your personal information and device and app settings. It has the following sections:

你可以在CINNOX應用程式中的我的帳號分頁，配置和管理個人資料、裝置，以及應用程式的設定。它包括以下部分：

資料
狀態
設定
我的直接連結
幫助和支援
登出

個人頭像
個人頭像是在所有互動中預設顯示的圖片。

更換你的頭像：

輕觸你現在的頭像。這將打開你裝置內的圖像庫。
在圖像庫中，選擇一張圖片，然後調整大小和位置以適應圖像邊框。
輕觸選擇。

個人資料

輕觸個人資料後，螢幕會顯示以下資料：

個人資料

名字
姓氏
顯示名稱
角色
團隊
電子郵件地址
電話
分機
職位

顯示名稱

你可以加入和更新訪客和顧客看到的顯示名稱。

選擇語言
在不同選擇語言的顯示名稱

編輯個人資訊和顯示名稱

你可以編輯以下的個人資訊：

圖片 (個人頭像)
名字和姓氏
預設顯示名稱
電話
職位
在不同選擇語言的顯示名稱

要編輯個人資訊：

輕觸螢幕右上角的編輯。
編輯所需資料。
輕觸儲存。

密碼
有關如何更改密碼這方面的資料，參考本指南更改密碼的部份。

Availability Status

To know more about setting your availability status in the CINNOX App, refer to the Setting Your Availability Status section of this Guide.

Settings

Tapping Settings will display the following details.

Settings

Service Setting

Service Numbers as the Caller ID of your Staff members

Subdomain

The login instance or URL of your CINNOX service
Your Subdomain: i.e, abc-company
Domain Name: it is either cinnox.com or cinnox.cn

Calling Settings

Call Forwarding
Personal Numbers as your Personal Caller ID

Chat Room Setting

Language

To change the display language:

On the Settings screen, tap Language
Choose and tap any of the following supported languages:
- English
- Simplified Chinese
- Traditional Chinese
- Japanese
  Tapping the selected language will immediately change the display language of your CINNOX App and Dashboard.

Timezone

To change the timezone:

On the Settings screen, tap _Timezone._
On the Timezone list that will appear, choose and tap your preferred timezone. This will immediately change the timezone of your CINNOX App and Dashboard.

Notification

The CINNOX App has the following call notifications:

Sound
Vibration

To enable or disable these notifications, toggle the button ON/OFF according to your preference.

My Web Link

Let your customer find you directly with your Web Link, answer their chat or call enquiry when they open your web link to reach you.

Sharing your Personal Web Link

On the My Account tab, tap My Web Link
On the My Web Link buttons that will pop up, select from the following options:
- Share Chat Web Link
- Share Call Web Link

On the pop-up window that will appear, choose the third-party messaging app you wish to share the web link with.

Help & Support

Tapping Help & Support will lead you to the following links, documents, and forms:

Sign Out

How to sign out in the CINNOX Mobile app? Refer to the App Sign Out section of this Guide.